"Each custom piece generates 10-15 emails over weeks. Multiply that by 8 active clients and I was drowning. Duet drafts design update replies, consultation confirmations, timeline answers — all in my voice. I review between castings and hit send."
Trusted by 300+ jewelry designers
Your email assistant while you're at the bench
Duet learns your design process, materials, pricing, and timelines — then drafts email replies so you never lose a custom client to a slow response.
The math
At $5,000 per custom piece, losing just 1 to slow replies =
$5,000 /mo gone
Duet $30/mo
One saved client pays for over four years of Duet.
Duet organizes your inbox
Duet automatically tags every email so you see new consultation requests first, design approvals second, and vendor newsletters never. No more missing a $5,000 inquiry buried under supplier promos.
Duet drafts in your voice
Duet learns your process, materials, pricing, and voice. When a consultation request lands, it drafts a complete reply with your availability, what to bring, and how your process works. You review and send.
Ask anything about your email
"Where are we with Amanda's ring?" "Draft a timeline update for James." Duet knows every client thread — just ask.
Testimonials
Loved by jewelry designers
Real people. Real inbox wins.
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"I lost a $7,000 engagement ring commission because I took 3 days to respond — the couple went to someone who replied in 2 hours. Since Duet, my response time is under 30 minutes. That hasn't happened again."
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"I'm at the bench 8 hours a day with a torch in my hand. I can't stop mid-solder to type out a consultation reply. Duet drafts everything while I work — I glance at my phone, approve, done."
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"During engagement season I get 20+ consultation requests a week. Duet learned my entire process — materials, timelines, pricing tiers, what to bring. It drafts replies I barely need to edit. Absolute lifesaver from November through February."
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"The 3D revision emails used to eat my evenings. Client sends feedback, I draft the update, back and forth five times. Now Duet handles the routine replies and I only step in for the design decisions. I got my nights back."
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"Each custom piece generates 10-15 emails over weeks. Multiply that by 8 active clients and I was drowning. Duet drafts design update replies, consultation confirmations, timeline answers — all in my voice. I review between castings and hit send."
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"I lost a $7,000 engagement ring commission because I took 3 days to respond — the couple went to someone who replied in 2 hours. Since Duet, my response time is under 30 minutes. That hasn't happened again."
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"I'm at the bench 8 hours a day with a torch in my hand. I can't stop mid-solder to type out a consultation reply. Duet drafts everything while I work — I glance at my phone, approve, done."
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"During engagement season I get 20+ consultation requests a week. Duet learned my entire process — materials, timelines, pricing tiers, what to bring. It drafts replies I barely need to edit. Absolute lifesaver from November through February."
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"The 3D revision emails used to eat my evenings. Client sends feedback, I draft the update, back and forth five times. Now Duet handles the routine replies and I only step in for the design decisions. I got my nights back."
Simple pricing, powerful inbox
Start free, upgrade anytime. Cancel whenever.
FAQ
Common questions, answered
01/ How does Duet Mail protect my email data?
How does Duet Mail protect my email data?
Your security is our top priority. We use OAuth 2.0 for secure authentication with both Google and Microsoft. Email content is encrypted at rest using client-side field-level encryption, and we follow the principle of least privilege for API access. For our Google integration, we undergo Google's annual CASA security assessment.
02/ How does the email summary feature work?
How does the email summary feature work?
Duet Mail uses advanced AI to analyze your email threads and generate a concise overview highlighting the key points, decisions, and action items. This helps you quickly understand the context without reading the entire thread.
03/ What permissions does Duet Mail need?
What permissions does Duet Mail need?
Duet Mail requires access to your emails to provide summaries, extract action items, generate content, and send your emails. We only request permissions we absolutely need. You can review and revoke these permissions at any time in your Google Account or Microsoft Account settings.
04/ What's included in the free trial?
What's included in the free trial?
The 14-day free trial includes full access to all Pro features: unlimited email summaries, action item extraction, AI email writer (generating emails and drafts without any limits), and custom email templates. Sign in with Google or Microsoft to start saving time on email management.
05/ Can I use Duet Mail with other email providers?
Can I use Duet Mail with other email providers?
Duet Mail supports Gmail, Google Workspace, and Microsoft Outlook. Sign in with your Google or Microsoft account to get started.
06/ Can Duet handle emails with reference photos and design attachments?
Can Duet handle emails with reference photos and design attachments?
Yes. Duet sees the full email thread including attachments, so it understands the context when a client sends inspiration photos or design feedback. It won't describe the images back, but it knows a client just sent reference photos and drafts an appropriate reply — confirming receipt, asking clarifying questions about the design, or providing next steps based on your usual workflow.
07/ My custom projects have long email threads with 10+ messages. Can Duet follow those?
My custom projects have long email threads with 10+ messages. Can Duet follow those?
That's exactly where Duet shines. It reads the entire thread history — consultation notes, design revisions, material choices, timeline updates — so every drafted reply has full context. When a client asks 'what's the status of my ring?' in email #14, Duet knows which ring, what stage it's in, and drafts an accurate update. No more re-reading 3 months of emails yourself.